Dear BC.Game Support, Moderators & Admin,
I am escalating this publicly because my ticket has been completely ignored for 14+ days.
Deposit Details:
Amount: ₹5,000
Date & Time: 24-Nov-2025, 11:03 AM IST
UPI Ref No: 392756640722
Recipient: Sereena Sulthan (sereena88480@iob)
My Bank: Punjab National Bank (Payment 100% successful)
Order ID: F-1849648644640825672
Ticket ID: 9491468 (Still showing Pending)
Current Status on site: “Under Review – 7-Day Full Manual Credit” → 14 days ho chuke hain, 0 INR credited
Screenshots attached:
Paytm/UPI successful payment proof
BC.Game deposit page showing “Under Review”
This is clearly not normal. BC.Game deposits never take 7-14 days for “manual review”.
If this ₹5,000 is not credited to my wallet within the next 24 hours, I will be forced to:
File official complaint on cybercrime.gov.in
Report to RBI Ombudsman for UPI fraud