"Hello BC.GAME Support Team,
I am a Level 16 player (User ID: 95081103). I am posting here because my deposit of 10,000 BDT made on April 2nd has still not been credited to my account after 11 days.
My KYC is fully approved, and I have provided the official Bkash transaction receipt multiple times. However, the deposit is still stuck under 'Manual Review.' This is a violation of the 7-day guarantee policy.
I have already filed official complaints on AskGamblers and Trustpilot regarding this delay. I request the forum moderators to look into my Ticket ID: 9925598 and credit my funds immediately.
Attached are the proofs of payment and KYC approv
al."
