Withdrawals gone rong

[Porkswordjord]

I made a withdrawal from bc. Using (Cro).  Says it’s was successfully paid out.
  Gone to my Coinbase wallet and the transaction is not there.  Thought I’d used ERC20 to withdraw but instead used (cronos).     Is it possible to get those coins back?    
   

[Creepybits]

7 hours ago, Porkswordjord said:

Unfortunately not.   Had to put it down as a loss an rookie error lmao. 

 

This can be fixed. Just as ETH and BNB use the same addresses (like if you own an ETH address, you also own the same address on BSC blockchain), CRO and ERC20 is also sharing addresses. So even if you sent the CRO on Cronos instead of ETH, it's still the same address - yours (well in this case I guess it's Coinbase address?). There shouldn't be an issue for Coinbase to see that there's CRO on the ERC20 blockchain on your address. Look it up on blockchain explorer, and you should see the assets there.

This is why you want to use addresses that are your own completely, private keys and all. 

[Creepybits]

On 9/7/2022 at 8:30 AM, Porkswordjord said:

I made a withdrawal from bc. Using (Cro).  Says it’s was successfully paid out.
  Gone to my Coinbase wallet and the transaction is not there.  Thought I’d used ERC20 to withdraw but instead used (cronos).     Is it possible to get those coins back?    
   

Did this get resolved? I believe it's better to contact live support for matters like these.

[Porkswordjord]

Unfortunately not.   Had to put it down as a loss an rookie error lmao. 

On 9/17/2022 at 3:03 PM, NoWins said:

Did this get resolved? I believe it's better to contact live support for matters like these.

 

[Vlqsfgarmyb]

On 9/7/2022 at 12:00 PM, Porkswordjord said:

I made a withdrawal from bc. Using (Cro).  Says it’s was successfully paid out.
  Gone to my Coinbase wallet and the transaction is not there.  Thought I’d used ERC20 to withdraw but instead used (cronos).     Is it possible to get those coins back?    
   

May payment is not account 

Mera payment mere khate mein nahin aaya hai payment is BC game success no my account

Please check BC game withdrawal 12000 ,3000,3000 in PC game success no my account

[Martin_community]

We’re sorry for the trouble with this transfer. Please contact our support team with the relevant transaction details so we can review the network used and advise on the available next steps.

For future deposits and withdrawals, please double-check that the selected network matches the receiving platform or wallet. Thank you for your patience—we’re here to help.