Can't get verification code when withdrawal

[sol0820]

Hi here,
10 days ago, when I click withdraw button i can get verification code via my email.

But today I tried several times but i couldn't get verification code through my email.

What is the reason? I can't withdraw my balance.

[Pmrwabrrzoyb]

There may be several reasons why a withdrawal cannot be completed, such as unmet wagering requirements or network connectivity issues. We recommend checking whether your account has met the wagering requirements, refreshing the page, or switching to a different network before requesting a new verification code.
If the issue persists, please contact our support representative on X and provide the relevant details so that our team can conduct further troubleshooting:
https://x.com/bcgame_Kkelsey