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Posts
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Everything posted by Martin_community
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We apologize for what you gone through. Please message https://x.com/bcgame_Kkelsey with the account and withdrawal references so we can verify her details and check the lock.
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Hi sir, feel free to contact our live support or our X customer service: https://x.com/bcgame_Kkelsey . We are happy to help you.
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For USDT withdrawals, you can check the methods shown in your wallet. And we don’t support credit-card deposits. If you have any other questions, message live support or https://x.com/bcgame_Kkelsey so we can help you.
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Sorry for the inconvenience. If your deposit shows as not yet credited, you can go to the “Transactions” section to find your order, click “Speed Up,” follow the steps on the webpage, and then get the order details. Please send the order details to our live support so we can help you with your deposit problem. You can slao contact us on X: https://x.com/bcgame_Kkelsey
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Sorry the conditions weren’t clearer. You need to meet the wager requirement to unlock the BCD reward. Please contact live support so we can check that bonus and explain what still needs to be met.
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Sorry those Plinko rounds left you feeling this way. We are a legally compliant platform. For BC Game original games, you can check the results here: https://bc.game/help/provably-fair . We are also willing to check the results with you: https://x.com/bcgame_Kkelsey
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Withdrawal successful but didn't received money yet
Martin_community replied to Chinga1997's topic in Submit a Review
We're really sorry for the delay. If your problem left unresolved, we are always here for you. Please contact us on X: https://x.com/bcgame_Kkelsey or email us at [email protected]. -
For crypto currency conversion, you can check Cwallet. If you have any other questions, you can contact our live support.
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Unable to Withdrawal eth after a win
Martin_community replied to Ravenpower's question in Help / Feedback
Sorry for the confusion. The deposits have a minimum 1× wagering requirement to be withdrawn. This is to prevent money laundry. You can send the problem to https://x.com/bcgame_Kkelsey so we can check what’s blocking it. -
I was blocked for 24 hours because I won a challenge.
Martin_community replied to yardiboy's question in Help / Feedback
The challenge issue has been resolved. Sorry for the trouble with the winners list and the chat restriction. If you still have a question about the reward or moderation decision, contact live support with the event name and the bet reference you already shared so we can go over the outcome. -
BC Game doesn’t support third-party betting scripts, and using them can lead to account restrictions. Please follow the platform's rules.
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Hi sir, feel free to go to the live support and share any problem you’re seeing. We are happy to help you.
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Inr fiat withdrawal pending over 48 hours
Martin_community replied to Great5spinz's question in Help / Feedback
Sorry for the dealy. We are happy to know that your withdrawal had been completed. If you have questions like this in the future, feel free to message https://x.com/bcgame_Kkelsey -
Good to see the withdrawal was completed. Sorry for the worry over your balance. If a withdrawal fails again, live support is happy to help you.
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The withdrawal request was denied because you did not meet the wager requirement. We apologize for the inconvenience. Please ask live support to check the requirement against your deposit records. Once that’s cleared, we can help check other available merchants or withdrawal methods if needed.
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Please help me every day - 1000$ losses
Martin_community replied to YellHtwe's topic in Tower Legend
For your KYC request, please contact customer service so we can check what’s holding it up. Sorry you’ve been struggling with this. -
BC Game doesn’t support third-party betting scripts, and using them can lead to account restrictions. Please follow platform's rules while enjoying the game. Thank you for your support.
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We're sorry for the problem you have encountered. Regarding KYC problem, you can contact our live support. We would be happy to help you.
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Thanks for explaining what happened with us. Please ask the chat-room moderator or group admin to review the mute. They can explain the rule and whether it can be lifted. Thank you for your support.
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BC Game doesn’t support automated betting scripts. Using them can lead to account restrictions. Please enjoy the game while adhering to the platform's rules. Thank you for your support.
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Improve INR FIAT Deposit Withdraw process...
Martin_community replied to Shriprasadpay's topic in Introduce Yourself
We apologize for the bad experience. If you have any questions, please contact us on X: https://x.com/bcgame_Kkelsey or [email protected] so we can help you. -
We’re glad you’ve got your account back, and sorry you had to go through this. Please change your password and turn on 2FA to help keep it secure. If you still have questions, you can contact our live support.
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JB is for testing games on BC Game. JB can’t be withdrawn, exchanged, or converted to BTC, so the 96,000 JB shown in your account can’t be sent to a Bitcoin wallet. Hope that clears it up!
